Data Protection

Our Commitment to Data Protection

Parklands Services (NW) Ltd is committed to protecting the personal information of our clients, suppliers, website visitors, and anyone who contacts us. As a company trusted by local authorities, schools, commercial landlords and public‑sector organisations, we apply the same professionalism and accountability to data protection as we do to our construction and maintenance work.

All personal data is processed fairly, lawfully and securely in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

We ensure that your information is handled responsibly and protected against misuse, loss, or unauthorised access.

How We Protect Personal Data

We use appropriate technical and organisational measures to safeguard personal information. These include:

  • Secure digital storage and encrypted systems

  • Password‑protected devices and restricted access for authorised staff only

  • Up‑to‑date cybersecurity practices across all digital platforms

  • Secure handling and disposal of written records

  • Robust internal procedures for managing sensitive project and client information

These measures help ensure your data remains confidential and protected throughout our operations.

How We Use Personal Information

Personal information provided to Parklands Services is used only for legitimate business purposes, including:

  • Responding to enquiries

  • Providing quotations, tenders and project documentation

  • Arranging site visits, works, and project delivery

  • Issuing invoices, certificates and compliance records

  • Maintaining essential business, safety and regulatory documentation

We only collect the minimum information required to deliver our services effectively and in line with industry standards.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, regulatory and contractual obligations — including accounting, auditing, and public‑sector compliance requirements.

When personal data is no longer required, it is securely deleted or destroyed.

Staff Responsibility

All staff handling personal data are responsible for maintaining its confidentiality and security. We ensure that personal information is used appropriately and only where necessary for legitimate business operations.

Contact Us

If you have any questions about how we protect or handle personal data, please contact:

Parklands Services (NW) Ltd Wigan, North West (Use the contact details provided on the website)

Phone: 01542 836000 (from brand materials) Or via the contact form on our website.

Data Protection Complaints

If you have concerns about how we process your personal data, please contact us in the first instance using the details above.

We will acknowledge your complaint within 30 days and investigate the matter promptly. We aim to provide a full response without undue delay.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: Information Commissioner’s Office (ICO)